Votice

1. Introduction

Welcome to Votice. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our feedback collection and voting platform, including our management app and SDK integration services.

By using Votice, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

Account Information: Email address (anonymous with Apple) and username when you create an account
Profile Information: Username, avatar, and other profile details you choose to provide

2.2 Usage Information

We automatically collect certain information about your use of our services:

Device Information: Device type, operating system, and app version
Usage Data: Basic anonymous analytics in no case associated with your user

2.3 Content Information

Information you provide through our platform:

Feedback and Suggestions: Text, votes, and comments you submit
App Data: Basic information about apps you manage through our platform, you choose their name and description

3. How We Use Your Information

We use the collected information for the following purposes:

Account Management: To create, manage your account and authenticate users
Communication: To send important updates, security alerts, and support messages
Analytics: To improve the performance of our platform
Security: To detect, prevent, and address technical issues and security threats
Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. This could only be done in the following cases or circumstances:

Public Content: Feedback and suggestions may be visible to other users according to the platform design and your apps where you integrate our SDK
Legal Requirements: When required by law or to protect our rights and safety

5. Data Security

We implement appropriate security measures to protect your information:

Encryption: Data transmission is protected using industry-standard encryption
Access Controls: Limited access to personal information on a need-to-know basis
Regular Updates: Security measures are regularly reviewed and updated
Incident Response: Procedures in place to respond to potential security breaches

However, no method of transmission over the internet is 100% secure. We strive to protect your information even though it is practically anonymous.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

Account Data: Retained while your account is active. When you voluntarily delete your account, all associated data will be deleted without possibility of recovery
Usage Data: Typically retained for analytical purposes by Google itself and its Firebase platform

7. Your Rights and Choices

You have certain rights regarding your personal information:

Access: Request access to your given personal information
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Opt-out: Unsubscribe from promotional communications (currently there are none)

To exercise these rights, please contact us using the information provided below.

8. Third-Party Services

Our platform may integrate with third-party services:

Apple Services: For App Store distribution and authentication
Analytics Providers: To understand platform usage and performance: Firebase
Cloud Services: For data storage and processing: Firebase

These services have their own privacy policies, and we encourage you to review them.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically.

10. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

Email: contacto@arturocarreterocalvo.com
Developer: Arturo Carretero Calvo

We will respond to your inquiries in a timely manner and work to resolve any privacy concerns you may have.